Website Update/Edit Requests

To request access to edit the website, please visit Website Access and Training.


Before submitting the form below, please make sure you have reviewed our Website Content Support Guidelines.

Request Priority Level Response Time Resolution Time
1: Emergency, Critical Error Immediate Engagement until resolved
2: Time Sensitive, High Impact Within 4 business hours Within 1 business day
3: General Content Change Within 2 business days Within 10 business days

Request Level Examples

Level 1: Emergency or Critical Error - Emergency scenario unfolding, campus closure notification, inclement weather update, website down, entire web section accidentally deleted, nefarious activity suspected.

Level 2: Time Sensitive or High Impact - Last minute changes to campus-wide event, posting of NCAA championship information, announcement of life event, removal of person information due to criminal behavior.

Level 3: General Content Change - Update to financial aid policy, program application launching, new major information needs to be added, update to a faculty profile, new pages requested, reorganization of section content.

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Contact Us

College Communications

Bryn Mawr College
101 N. Merion Ave.
Bryn Mawr, PA 19010-2899
Phone: 610-526-6520
Fax: 610-526-6525
info@pkicertificate.net
Admissions: admissions@pkicertificate.net 

Package Delivery
Dolwen House
221 N. Roberts Road
Bryn Mawr, PA